CMS Reviews
Naturally, we believe in the quality of service we provide. But it’s best if we let our customers do the talking. Here are some of the latest Community Management Specialists reviews.
I was on our HOA board for 2 years and worked closely with Christian form CMS. She was an invaluable resource for us, and so easy to work with.
September 27, 2023
I recently contacted CMS regarding my account and was VERY PLEASANTLY surprised at the quick response I received from our condo account manager Nicole Sanchez! She immediately sent me a... read more notice regarding our mailbox keys and information on maintenance scheduling! All of my questions were answered in such an efficient way and her emails were very friendly, helpful, and informative. It was a pleasure to receive such OUTSTANDING service!!!!
May 6, 2023
Christina is an angel! I really appreciated her getting a roofer in so quickly on the property I had listed in Villa West Townhomes and I look forward to... read more working with her in the future.
February 26, 2023
I’ve a decent amount of experience with HOAs and property management companies. CMS has been the management company for my HOA the entire time I’ve lived in my unit and... read more I can honestly say, our management specialist, Jen Westerman has by far been the best specialist I’ve encountered. She goes much further in her job than I’ve experienced before. She responds to every inquiry, she manages these contractors, some tend to be lazy, all with a kindness I’ve rarely seen in the industry. Jen never makes me feel like I’m bothering her and she’s treated me like my unit is the only one in the HOA. Again, a rarity. Thank you, CMS, for Jen!
December 17, 2022
CMS, and specifically, Jack Higgins, is AMAZING to work with. He consistently ensures our community has everything we need. He goes above and beyond in ensuring great communication with all... read more of our homeowners and the HOA board. He is available around the clock, is polite, professional, and thoughtful. I have never worked with such a great community manager and CMS has his back in ensuring our community runs smoothly. Thanks CMS and Jack!!!!
July 13, 2022
Mary Ella truly looks out for our community. She asks for and listens to our opinions, has great foresight, and is well aware of the current state of our property.... read more She is also very responsive and will stick up for the community when needed. Our community is grateful for Mary Ella at CMS
July 13, 2022
CMS and particularly Mary Ella was a dream to work with while I was the President of the board. She is very thorough and always goes the extra mile.... read more When issues popped up in the community she gave great advice to make sure that they were promptly taken caren of. She communicated with the home owners at all hours - I do not know when she ever sleeps. She understands the HOA laws and how to navigate them. I would recommend CMS, but more importantly Mary Ella.
May 24, 2022
As a community, we are very fortunate to have Mary Ella Ficco partnering with us. Her knowledge and experience has guided us through many important issues and decisions to better... read more our community. Her swift attention and prompt responses are greatly appreciated. We are grateful for all she does for us.
May 23, 2022
CMS is our community’s property management company. They provide an invaluable service to our community and are a valued partner. From providing advice when issues arise to being... read more able to provide various vendors to provide services. Our assigned manager Mary Ella is responsive when we need her and provides her insight when we need direction of how HOA’s work. As a board member of our community I have really enjoyed and appreciate working with Mary Ella and CMS.
May 22, 2022
I few works about Ileana Nevarez, our former Community Manager. I would describe her as both kind and professional. She dealt with all manner of homeowner and 3rd... read more party contractor issues and did so professionally and with kindness. Never once did she "return fire" when dealing with a nasty remark or unfair comment. She was gracious and those of us who worked with her on a daily basis, miss her steady hand and her work ethic.
May 20, 2022
Over the years, I've had experiences with CMS as a homeowner, a member of the Board of Directors, and later as a contractor. Christina is a consummate professional as our... read more community manager. She is proactive and organized. She actively handles dues collection issues, informs the Board of new state regulations, provides updates on legal recommendations, and offers reminders of outstanding homeowner questions and decisions that need to be made. CMS has also been a steadying influence throughout the pandemic, which was incredibly hard to navigate as a member of the Board. The information they provided was relevant and timely. Jared and Julie were also accessible to our Board during a difficult time. Has everything been perfect? Our community has had its share of frustrations. But I do trust CMS to do the job our HOA hired them to do. I believe they do it well.
May 18, 2022
Julie S. is always very helpful and I’m always impressed with how quickly she responds to emails to answer questions/concerns. When I contact her about a community issue it... read more is always resolved in an appropriate amount of time. She seems committed to making sure our community is taken care of and HOA rules are followed by doing frequent site visits and sending emails communicating to all of the homeowners. I appreciate her hard work and effort to help make this community a great place to live.
April 27, 2022
Katie with CMS was great to work with. I am a real estate broker and recently represented a buyer purchasing in the Westgate Square Townhome community. Katie provided... read more answers to several questions my buyer had in a timely manner, which helped my buyer get through his due diligence quickly. She provided good customer service and has great communication skills. Thanks Katie!
March 4, 2022
I am a pool contractor in the Denver Metro area and have been working with CMS for the last 20 years! Working with them is always a pleasure and... read more their consistent attention to detail enhances our ability to serve the communities with swimming pools. Christina Benevides has been particularly great to work with. She is very conscientious of her community's needs and makes those needs clear to me as the contractor. Together, it is a breeze to keep the communities looking good! Thank you, CMS, for all of your assistance and business!
February 21, 2022
I am a pool contractor in the Denver Metro area and have been working with CMS for the last 20 years! Working with them is always a pleasure and... read more their consistent attention to detail enhances our ability to serve the communities with swimming pools.
Christina Benevides has been particularly great to work with. She is very conscientious of her community's needs and makes those needs clear to me as the contractor. Together, it is a breeze to keep the communities looking good! Thank you, CMS, for all of your assistance and business!
February 4, 2022
Katie is the best representative for our area in the 9 years owning a home here. She is responsive, knowledgeable, and her communications are great.
October 21, 2021
I probably dislike property managers more than any person, however, at my new residence I am very pleased by this group. Specifically, Katie Barker, I have had numerous requests that... read more are annoying and she always gets back to me right away. Additionally, I have some tense issues with the HOA and she's always responded professionally.
October 21, 2021
I've had a really good experience with this property management company. They came in and extremely stepped it up from the last property management company that my community partnered with.... read more Christina helps me with my questions and responds very timely. When things take long with the HOA, she is there to always follow back up and push them forward. I appreciate her help on my items greatly as it has helped me to make my house feel like home!
October 21, 2021
This HOA management company is top notch. Katie Barker was a huge help and very responsive. Unusual to find an HOA company which cares about customer service. Very grateful!
October 21, 2021
I was in urgent need of an item for a home refinance and was given Christina Benevides contact info on a Friday afternoon after the business closed for the weekend.... read more I sent in my request at 1:38pm and received what I needed at 1:40pm. Her prompt, immediate response was extremely appreciated and honestly shocking given the response turn-times of most property management companies these days. Thank you, Christina!
October 21, 2021