Reviews for CMS
Naturally, we believe in the quality of service we provide here at Community Management Specialists. But it’s best if we let our customers do the talking. Here are some of our latest reviews.
We are lucky to have Christina B. and CMS as our property managers for Kent Village. Christina is extremely responsive to requests (by phone or email), and above all, handles... read more issues with courtesy, expertise, kindness, and professionalism.
July 1, 2024
CMS has done a great job at Kent Village. Christina and her team helped us integrate into the community when we first moved in and then were very communicative about... read more schedules and progress on sewer and other infrastructure upgrades. Their efforts turned what could have been a major headache into nothing more than a minor inconvenience with easy work-around. Thanks Christina!
February 8, 2024
The depth of knowledge that Christina provides as our property management specialist is very valuable to our HOA. She and her team have experience and contacts for all the needed... read more projects we encounter every year. Thanks!
January 2, 2024
I've been working closely with CMS for my entire career as a swimming pool service company, which is now pushing 21 years! One agent to name in particular, would... read more be Christina Benavides! I've had the pleasure of working with her at numerous properties for years now. It's always nice to have a property manager who is so on top of things, it certainly makes my job as a pool professional much easier! Thank you Christina and CMS for all that you guys do we appreciate you!
December 28, 2023
I have really enjoyed working with Raul and Illeana. Apart from being professional, they are both very responsive to our communities needs.
December 28, 2023
Our HOA has used CMS for the last 7 years with a favorable experience. Christina has been our account manager for the last several years and she is terrific,... read more very knowledgeable and responsive.
December 27, 2023
Raul and Ileana took over as community managers at the beginning of the year and it has been such a great experience. Their dedication and time commitment is so appreciated.... read more It feels as if they have reinvigorated our community. They have saved us quite a bit of money by referring maintenance contractors as well as with great suggestions on how to make improvements to our community that do not break the bank. They are friendly, professional and always make you feel that you are a priority.
December 27, 2023
As an HOA board member, working with Raul has been smooth and overall great.
December 27, 2023
Raul and Ileana have consistently provided excellent service to our community. Raul is always available, responds quickly and has been helpful and proactive on a number of issues over the... read more years. Thank you Raul & Ileana!
December 27, 2023
Christina Benevides is our management specialist for Filing 7 HOA. Her work, attention to detail, and competency is excellent and unmatched. She deals with difficult issues, and contentious issues with... read more grace and patience. Cannot imagine a more competent performance.
December 27, 2023
I was on our HOA board for 2 years and worked closely with Christian form CMS. She was an invaluable resource for us, and so easy to work with.
September 27, 2023
I recently contacted CMS regarding my account and was VERY PLEASANTLY surprised at the quick response I received from our condo account manager Nicole Sanchez! She immediately sent me a... read more notice regarding our mailbox keys and information on maintenance scheduling! All of my questions were answered in such an efficient way and her emails were very friendly, helpful, and informative. It was a pleasure to receive such OUTSTANDING service!!!!
May 6, 2023
Christina is an angel! I really appreciated her getting a roofer in so quickly on the property I had listed in Villa West Townhomes and I look forward to... read more working with her in the future.
February 26, 2023
I’ve a decent amount of experience with HOAs and property management companies. CMS has been the management company for my HOA the entire time I’ve lived in my unit and... read more I can honestly say, our management specialist, Jen Westerman has by far been the best specialist I’ve encountered. She goes much further in her job than I’ve experienced before. She responds to every inquiry, she manages these contractors, some tend to be lazy, all with a kindness I’ve rarely seen in the industry. Jen never makes me feel like I’m bothering her and she’s treated me like my unit is the only one in the HOA. Again, a rarity. Thank you, CMS, for Jen!
December 17, 2022
Mary Ella truly looks out for our community. She asks for and listens to our opinions, has great foresight, and is well aware of the current state of our property.... read more She is also very responsive and will stick up for the community when needed. Our community is grateful for Mary Ella at CMS
July 13, 2022
CMS, and specifically, Jack Higgins, is AMAZING to work with. He consistently ensures our community has everything we need. He goes above and beyond in ensuring great communication with all... read more of our homeowners and the HOA board. He is available around the clock, is polite, professional, and thoughtful. I have never worked with such a great community manager and CMS has his back in ensuring our community runs smoothly. Thanks CMS and Jack!!!!
July 13, 2022
CMS and particularly Mary Ella was a dream to work with while I was the President of the board. She is very thorough and always goes the extra mile.... read more When issues popped up in the community she gave great advice to make sure that they were promptly taken caren of. She communicated with the home owners at all hours - I do not know when she ever sleeps. She understands the HOA laws and how to navigate them. I would recommend CMS, but more importantly Mary Ella.
May 24, 2022
As a community, we are very fortunate to have Mary Ella Ficco partnering with us. Her knowledge and experience has guided us through many important issues and decisions to better... read more our community. Her swift attention and prompt responses are greatly appreciated. We are grateful for all she does for us.
May 23, 2022
CMS is our community’s property management company. They provide an invaluable service to our community and are a valued partner. From providing advice when issues arise to being... read more able to provide various vendors to provide services. Our assigned manager Mary Ella is responsive when we need her and provides her insight when we need direction of how HOA’s work. As a board member of our community I have really enjoyed and appreciate working with Mary Ella and CMS.
May 22, 2022
I few works about Ileana Nevarez, our former Community Manager. I would describe her as both kind and professional. She dealt with all manner of homeowner and 3rd... read more party contractor issues and did so professionally and with kindness. Never once did she "return fire" when dealing with a nasty remark or unfair comment. She was gracious and those of us who worked with her on a daily basis, miss her steady hand and her work ethic.
May 20, 2022